We need to isolate it to being hardware or software related first.įor better clarity, I would require more information regarding this. Keep me for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips! I understand that you need assistance with the wireless connection dropping randomly on your notebook. Hence, I would request you to create a public post with the same query, so that you may get your answers from the various members we have in our community forums at HP.
I understand you need assistance and I’d love to help. However, we encourage our customers to create a public post so that the conversation may help other community members find a similar solution. To assist you better, do you have a previous case number or were you in contact with the escalations team? It's been a pleasure interacting with you and I hope you have a good day ahead. If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Please send us a Private Message, if you aren't contacted within 4-5 business days.Īdditionally, keep in mind not to publicly post personal information (such as serial numbers and case details).Īnd Feel free to post your query for any other assistance as well. You should be contacted within 4 business days (Excluding Holidays & Weekends). Thank you for waiting! I understand your concern and to help you out, I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any).